Refund Policy

1. Free Trial

Free trials and promotional access are not paid purchases and are therefore not eligible for refunds. Any paid subscription purchased after a trial is subject to this Refund Policy. The applicable trial terms will be displayed when the offer is made.

2. Subscription Cancellation

You may cancel your subscription at any time through the Manage Billing section of your account or another cancellation method made available by Boost Interview.

Cancellation prevents future renewal charges and normally takes effect at the end of the current billing period. You may continue using the paid features until that period ends. Cancellation does not provide a refund or credit for any unused portion of the current billing period.

Deleting the desktop application does not cancel an active subscription. You must cancel your subscription through the available billing method. If you request account deletion while a subscription remains active, you may be required to cancel the subscription first.

3. Refund Rule

Except where required by applicable law, all subscription payments and renewal payments are final and non-refundable.

Refunds are not provided for:

• Change of mind;
• Failure to use the Service;
• Failure to cancel before a renewal date;
• Partial or unused subscription periods;
• Dissatisfaction with AI-generated content, interview results, or employment outcomes; or
• Dissatisfaction based solely on personal preferences or expectations;
• Device incompatibility that was disclosed before purchase;
• Account suspension caused by violation of the Terms;
• Abuse of the free trial or refund process.

Boost Interview may, at its discretion, issue a full or partial refund where:

• A duplicate, unauthorized, or incorrect charge occurred;
• A verified technical issue caused the purchased Service to be materially unavailable;
• A refund is required by applicable law.

Cancelling a subscription prevents future renewal charges but does not automatically refund the current billing period.

4. Refund Requests

To request review of an eligible billing issue, contact us using the email address associated with your account. Please include your account email, payment date, subscription plan, and a description of the issue.

Approved refunds will be returned through the original payment method. Processing times may depend on the applicable payment processor and financial institution.

5. Statutory Rights

Nothing in this policy removes refund, cancellation, or consumer rights that apply under local law.

6. Policy Changes

We may update this policy, but changes will not retroactively reduce rights already applicable to a completed purchase.

7. Contact

Billing support: boostinterview.help@gmail.com